Effective 14th May 2018
This policy sets out how Crystal Peaks Dental Practice uses and protects your personal information, including data from your use of our website. This policy also describes what choices you have with respect to the information.
When we refer to "Crystal Peaks Dental Practice", we mean the Crystal Peaks Dental Centre entity (including the practice and facial aesthetics clinic), that acts as the controller and processor of your information.
We do not trade personal data for commercial purposes and will only disclose it if required by law, or if it is with your explicit consent.
Information We Collect and Receive
Crystal Peaks Dental Practice may collect and receive User Data in a very small number of ways:
Customer Data. We don't collect any Personal Identifiable Information at any point on this website. All data (outlined in User Data) collected is anonymous and linked only to a unique identifier stored on your device.
User Data. We use Google Analytics ("GA") to track anonymous site user interaction. We have GA code installed across all pages across the Websites. The code installed creates one or more text files on your computer (called a "cookie"). The cookies contain an ID number which is used to uniquely identify your browser and track your session through each page you visit.
We use this data to determine the number of people using our site, to better understand how users find us and use the Websites. Using this information, we can continually improve the information we provide on our Website and the usability of the Website. Google analytics stores the following data:
- Time of visit, pages visited, and time spent on each page of the Websites.
- Referring site details (such as the URL a user came through to arrive at this site)
- Type of web browser
- Type of operation system (OS)
- Network location and IP address
- Clicks on links to external websites
- Errors when users fill out forms
- Scroll depth
Google also collects information about you from its Double-click tracking and profiling service, and from ad-supported apps on your Android or iOS device, from your YouTube and Gmail activity and from your Google account. This data is put together and used to make inferences about your age, gender, interests, hobbies, shopping habits and living circumstances. You can find more information about this here: https://policies.google.com/privacy.
If you already have GA cookies stored on your device, they will be updated with the latest information about your visit to the site.
As we cannot access any personal data about you, we are not the Data Controller for your GA or Google Doubleclick profile data. You would need to contact Google directly for this information.
You have the right to object to this tracking and stop it happening.
As an individual whose personal data is processed by Crystal Peaks Dental Practice you have the following rights:
- the right to be informed - the information for which can be found within this privacy notice
- the right to access the data we hold about you
- the right to object to direct marketing
- the right to object to processing carried out in the basis of legitimate interests
- the right to erasure
- the right of data portability
- the right to have your data rectified if it is inaccurate
- the right to have your data restricted or blocked from processing
Data Protection Authority
Subject to applicable law, if you are unhappy with the way we have handled your data, and are unable to resolve the issue with us personally, you can launch a complaint to the ICO.
Contacting Crystal Peaks Dental Practice
Crystal Peaks Dental Practice
15 Peaks Mount
Sheffield, S20 7HZ